Hi again, here we are just a few weeks since we launched the new and improved Mariposa Insurance Services website.  In this blog I want to introduce you to a key member of the Mariposa Team.  Paul Thompson has recently agreed to become our insurance advisor.  I have included Paul’s bio in this blog so you will gain a better understanding of the quality and experience Paul will bring to the Mariposa Team.  Enjoy!!
David

BIOGRAPHICAL SUMMARY
PAUL A. THOMPSON

Paul began his professional career in March 1968, with the Nationwide Insurance Companies in their Columbus Regional Office. From the beginning position of general clerk, held while attending college, he became a unit supervisor in 19 months. In his ten-year tenure in the Columbus Region, he held supervisory positions in Records Control, Transfer Underwriting, Auto Customer Services and Regional Accounting. He was appointed Regional Systems Manager in 1977.

Paul joined the Virginia Regional Office, located in Lynchburg, VA. In August, 1978, as Commercial Services Manager. In March of 1981, he became Personal Lines Underwriting Manager. While in Virginia, Paul was involved in the Central Virginia United Way and also organized a Men's Club for the region.

Paul's first staff position came in 1982 when he was promoted to Superintendent of Residual Markets in the Office of Personal Lines Underwriting. He was later appointed project coordinator for the Write Your Own Flood Insurance Program. Following the merger of the Actuarial and Underwriting Offices, he was appointed Underwriting/Actuarial Systems Manager. In September 1984, his position was expanded to include regional personal lines processing systems and major systems development for Pricing and Reserving. In September 1986, Paul was promoted to Director of Administration in Personal Lines Insurance Services, responsible for regional systems, actuarial systems, underwriting and actuarial training, regional organization design, and workflow analysis and planning and controls responsibilities for Personal Lines Insurance Services.

In February 1988, Paul was appointed Regional Personal Lines Manager in the Raleigh, North Carolina regional office. In this capacity he was responsible for underwriting, pricing and service for customers in North and South Carolina (1 billion in annual premiums).

Paul served on the Governing Board for the North Carolina Rate Bureau, as Chair of the Board of Governors for the North Carolina Reinsurance Facility, on the Guaranty Association Board, and on the South Carolina Reinsurance Board. He was also a member of the Education Committee and the Cities in Schools Committee for the Raleigh Chamber of Commerce.

In May of 1990, he was promoted back to Columbus as Agency Systems Director. In this role he led the marketing initiative to fully automate agency support for the 5,000 Nationwide agents.

In December 1990, Paul was elected Vice President of Regional Systems Services. In this capacity he was responsible for the application development and maintenance for all Underwriting, Claims, Agency and Customer Services Systems. He managed a staff of 800 professional IS personnel. In addition to his regional systems responsibility, he served as chair of the Executive Planning Council, the committee that funds new project development ($100,000,000 annual investment), and he also chaired the Property Casualty Retention Committee.

In August 1994, Paul was elected Vice President Organizational Performance. In this role he was charged with restructuring of the Property and Casualty Company. His duties were expanded to include responsibility for the eight service centers consisting of 3,000 service professionals.

In March 1996, Paul was appointed Vice President of Property and Casualty Claims. In this role he led the Claims organization (6,600 claims professionals) to reduce loss adjustment expense by two points (over $120 million), and reduced overall loss cost to levels performing better than the industry and improved claimants/customer satisfaction by two basis points.

In November 1998, Paul was appointed Vice President in the Office of the President. His focus was to improve expense management in the Property and Casualty Company, coordinate mergers and acquisitions, oversee major technology decisions and complete the restructuring of the Property and Casualty Company.

Paul returned as Vice President of Claims in January 2000. He led the organization to industry leading levels in all key metrics.

In October 2003, Paul was appointed Vice President of Sales. Responsibilities included technology for all Nationwide Distribution Channels; i.e., 16,000 agency representatives, 700 direct sales agents, Internet and Affinity Sales. Annual investment across all channels in technology was over $200,000,000.

On April 1, 2005, Paul retired from Nationwide Insurance after 37 years and became the Executive Director for Ronald McDonald House Charities of Central Ohio. This non-profit organization provides a “home-away-from-home' for families with critically ill children who are staying at local hospitals. Thirteen hundred families stayed in the Columbus House in 2005.

In April of 2007, Paul retired as Executive Director from Ronald McDonald House Charities of Central Ohio and now serves on the board. He currently also serves on a number of boards and consults with companies that service the insurance industry.

    Chair of the Board of First Choice Solutions (FCS), a leading provider of Mobile Electronics replacement to the Insurance Industry for claims settlement. FCS is headquartered in Salt Lake City, Utah.

    Member of the Executive Board of Nelson Levine deLuca a leading law firm in insurance defense. They are located in Blue Bell, PA.

    Member of the Executive Board of Stratesphere. They provide management, marketing and strategy consulting to companies serving the insurance industry. They are located in New Albany, Oh.

    Consults with Insurance Auto Auctions, the leading provider of salvage disposal to the insurance industry. They are located in Chicago, IL.

    Board Member and past chair of the National Insurance Crime Bureau.

Paul is also very active in the Non-Profit area:

    Member of the Downtown Columbus Rotary Foundation Board

    Board Member and past chair of the American Red Cross of Greater Columbus

    Board member for Ronald McDonald House Charities of Central Ohio

    Chair for the Race Relations Vision Council for the United Way of Central Ohio

    President of the Board of Directors for Burnham Square Condominium Home Owners Association

    Past Board chair for Creative Living and board member for On My Own

Paul is a native of Columbus, Ohio. He received a bachelor of commerce degree from Bliss College in Columbus, Ohio in 1975 and his master's degree in business administration from Central Michigan University in 1983.

Paul and his wife Jackie are active outdoors people, enjoying jogging, skiing and golf. They have three grown daughters and eight wonderful grandchildren that bring great joy to their lives.