Adjusters need to prepare themselves to handle the onslaught of claims that will be coming in from the Southern California Wildfires. Parts of the area have been completely destroyed. The chore of scoping or preserving any evidence or proof will be a challenge for all adjusters and your safety while at a loss is of our utmost concern.

The air is filled with acrid smoke and particulates. It is highly recommended that you wear an OSHA approved mask that is specifically made for particulate matter and has a filter. A surgical type mask will not protect your lungs.

Coveralls and separate shoes should be worn and not brought into your home or RV and should be laundered separately from your other clothing. There can be many toxins left in the rubble which can transfer to your shoes or clothing.

Some reminders for you when investigating. Please keep in mind there may still be hot spots or unstable parts of the structure still standing. Use extreme caution with your footing as you begin your systematic evaluation of the scene. Try to document anything that is identifiable within the rubble which will help the insured prove their contents to the carrier. Sadly for some, there will be little to nothing left. Try to get photos of any vehicle license plates and VIN numbers that were in or near the home. Use best practices when diagraming and photographing the perimeter of the property and any out buildings.

Good luck and be careful out there. It's a charred mess!
 
Guest Blogger
Lorrie Burkes
Recovery Services Manager who lives in Southern California